Insurance

Situation

Insurance is about matching rate to risk – but, it is much easier said than done. Moreover, the best insurance companies strive to deliver the best experience, and the best outcome, to every customer, every producer, and every employee, every time.

Complication

Insurers are struggling to achieve profitable growth. There is constant pressure to launch new products and efficiently respond to new market opportunities as they develop, all while reducing costs and without any sacrifice to quality. There’s a renewed emphasis to improve the nature of the relationship with clients and producers, supporting both across multiple channels seamlessly and with a consistent experience. The abundance of data available today on customers, insured assets, and micro/macro environments – from private and public sources, and in all possible formats – is forcing insurance companies to reimagine their core processes and functions.

Question

Who is the right customer? Why?
How to profitably attract, signup, and retain the right customers?
Which customer is expected to file a claim next quarter, next year? For how much?
How to process each claim efficiently, while enhancing customer experience?
And many more…….

Answer

Ayata’s technology helps insurance companies identify, signup, and retain high-value customers. For large insurers, our solutions convert insights into foresights, foresights into actions, and actions into business value.

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Product Management, Underwriting

Create and price policies that enable a customer to pay what they risk, with personalized offers for personalized features.

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Distribution

Acquire with retention in mind. Tailor value props and narrowcast messaging to target specific, granular segments.

Auto accident involving two cars on a city street

Claims Processing

Anticipate, rather than react. Enable straight through processing (STP), wherever possible, using data and AI. 

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Customer Experience

Improve customer satisfaction and loyalty by solving the customer’s issue expeditiously the first time, while customizing every interaction.

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Wind Speed

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Powergrid Optimization

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